Last Updated: June 2026
1. Introduction
This Refund Policy applies to all purchases of BinPlus software and related digital products sold by:
GoodCar – Szymon Blacharski
ul. Opolska 23A
47-344 Walce
Poland
Email: binplussupport@gmail.com
By purchasing, downloading, activating, or using BinPlus, you agree to this Refund Policy.
2. Digital Product
BinPlus is a digital software product supplied electronically.
No physical goods are shipped.
The software, activation instructions, license information, updates, and related materials are delivered electronically.
3. License Activation
Following purchase, the customer may be required to complete the software activation process according to the instructions displayed within the application.
Activation may require the customer to send activation information by email to:
The customer is responsible for following all activation instructions correctly.
Failure to follow activation instructions does not create a right to a refund.
4. Immediate Supply of Digital Content
By completing a purchase, the customer expressly requests the immediate supply of digital content.
The customer acknowledges that software access, license information, activation instructions, and related digital materials may be provided immediately after payment.
5. Right of Withdrawal
To the extent permitted by applicable law, the customer acknowledges that the right of withdrawal may be lost once digital content has been supplied and access to the software, activation information, or license materials has been provided.
By purchasing BinPlus, the customer expressly consents to the immediate performance of the contract and immediate delivery of digital content.
6. General No-Refund Policy
Due to the nature of digital products, refunds are generally not available once any of the following has occurred:
- A license has been issued.
- Activation information has been provided.
- Software access has been granted.
- Download access has been granted.
- Digital content has been delivered.
- Activation instructions have been supplied.
Digital products cannot be physically returned and may be copied, stored, duplicated, or retained after delivery.
For this reason, completed digital deliveries are generally considered final.
7. Technical Support
If a customer experiences technical difficulties, the Company may, at its sole discretion:
- Provide technical support.
- Assist with activation.
- Investigate reported software issues.
- Provide updates or fixes where available.
- Offer alternative activation methods where appropriate.
Customers are encouraged to contact support before requesting any refund or payment dispute.
Support requests should be sent to:
8. Server Availability
BinPlus may rely on activation services, email communication, online systems, or other infrastructure.
The Company does not guarantee uninterrupted availability of:
- Activation servers.
- Download servers.
- Email systems.
- Support systems.
- Websites.
- Third-party services.
Temporary outages, maintenance periods, internet failures, cybersecurity incidents, or third-party service interruptions do not automatically qualify a customer for a refund.
9. Educational Software Notice
BinPlus is provided primarily for educational, research, laboratory, testing, and training purposes.
The software is not marketed, certified, or intended as a professional automotive engineering tool.
The educational nature of the software does not create any entitlement to refunds based on user expectations regarding commercial, professional, motorsport, or public-road applications.
10. Fraud Prevention
The Company reserves the right to refuse refunds in cases involving:
- Fraudulent activity.
- Unauthorized payment disputes.
- Chargeback abuse.
- Violation of Terms and Conditions.
- Attempts to obtain software without payment.
- Attempts to retain software access after requesting reimbursement.
11. Exceptions
Nothing in this Refund Policy limits any mandatory consumer rights that cannot legally be excluded under applicable law.
Where local consumer protection laws require a refund, replacement, repair, or other remedy, those laws shall prevail.
12. Limitation of Refund Liability
The Company shall not be responsible for:
- Customer misunderstanding of software functionality.
- Customer configuration errors.
- Incorrect installation procedures.
- Hardware incompatibilities.
- Operating system incompatibilities.
- Third-party software conflicts.
- Internet connectivity issues.
- Email delivery failures beyond the Company’s reasonable control.
Such circumstances do not automatically entitle the customer to a refund.
13. Contact
For refund-related questions, please contact:
GoodCar – Szymon Blacharski
ul. Opolska 23A
47-344 Walce
Poland
Email: binplussupport@gmail.com
